Welcome to Lunaria. By accessing our website, browsing our products, or placing an order through www.lunaria.biz, you agree to the following Terms & Conditions. Please read them carefully before completing your purchase.

 

1. About Lunaria

 

Lunaria offers meaningful jewelry, curated gift boxes, and thoughtful gifts designed to celebrate special moments. Our products may include handmade or carefully curated items such as jewelry, candles, cards, sweets, accessories, and other gift components.

​

Throughout these Terms, “Lunaria,” “we,” “our,” and “us” refer to Lunaria and/or JARAMONT SKY LLC, as applicable.

 

2. Product Information

 

We make every effort to display product descriptions, colors, materials, prices, and availability as accurately as possible. However, product images may vary slightly due to lighting, screen settings, handmade details, packaging variations, or availability of specific gift box components.

​

Some items are handmade, assembled in small batches, or curated seasonally. Minor variations are part of the nature of these products and do not necessarily qualify as defects.

​

3. Pricing and Availability

 

All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, product availability, and shipping rates may change at any time without prior notice.

​

We reserve the right to correct pricing errors, product description errors, or availability issues. If an issue affects your order, we will contact you before fulfilling it.

​

4. Orders and Payment

​

By placing an order, you confirm that the information you provide is accurate, complete, and current. Payments are processed securely through the payment methods available at checkout.

​

Lunaria does not store full credit card information. Payment processing is handled by third-party payment providers.

​

5. Order Processing

 

Most orders are processed within 1–3 business days. Processing time may vary during holidays, high-demand seasons, custom requests, or promotional periods.

 

Orders are typically prepared and shipped from South Florida.

 

6. Shipping and Delivery

 

Shipping options, estimated delivery times, and rates are shown at checkout. Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, customs processing, or other factors outside Lunaria’s control.

 

Customers are responsible for providing a correct and complete shipping address. Lunaria is not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete address information.

 

For more details, please review our Shipping Policy.

 

7. International Orders

 

International shipping may be available only to selected countries. International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or local charges required by their country.

 

Some gift box items may not be available for international shipping due to customs or import restrictions.

 

8. Returns, Exchanges, and Refunds

 

Returns and exchanges are subject to our Return Policy. Please review the Return Policy before placing your order.

 

Certain items may be final sale, non-returnable, or ineligible for return due to hygiene, personalization, custom preparation, food items, seasonal promotions, or packaging conditions.

 

9. Damaged or Incorrect Items

 

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@lunaria.biz

 

Please include your order number and clear photos of the product and packaging.

 

We will review the issue and determine the appropriate solution, which may include replacement, store credit, or refund depending on the situation.

 

10. Gift Boxes and Substitutions

 

Gift boxes are curated with care. In some cases, a specific component may be unavailable. Lunaria reserves the right to substitute an item with another item of similar style, value, and purpose while maintaining the overall theme of the gift box.

 

11. Custom or Personalized Orders

 

Custom, personalized, made-to-order, or special request items may not be eligible for cancellation, return, or exchange once production or preparation has started.

 

12. Promotions and Discounts

 

Promotional codes, discounts, and special offers may be subject to expiration dates, product exclusions, minimum purchase requirements, or other conditions. Promotions cannot always be combined unless specifically stated.

 

13. Intellectual Property

 

All content on www.lunaria.biz, including text, product descriptions, images, logos, graphics, designs, branding, and visual elements, belongs to Lunaria or is used with permission. This content may not be copied, reproduced, modified, or used for commercial purposes without written permission.

 

14. Limitation of Liability

 

Lunaria is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, shipping services, third-party payment providers, or delivery carriers.

 

Our total liability for any order is limited to the amount paid for that order.

 

15. Website Use

 

You agree not to misuse our website, attempt unauthorized access, interfere with site functionality, or use the website for unlawful purposes.

 

16. Updates to These Terms

 

Lunaria may update these Terms & Conditions at any time. Updates will be posted on our website and will apply to future purchases.

 

17. Contact

 

If you have questions about these Terms & Conditions, please contact us at: info@lunaria.biz